Plain-language details about your information and how we use it.
What we collect
When you submit an inquiry or contact our support desk, we may collect information such as your name, email, phone number, preferred dates, traveler count, and the message you write.
Why we collect it
We use your details to review your request, confirm availability, communicate with you about next steps, and answer questions you ask us.
How we use your message
Notes you include—like group preferences or accessibility considerations—help us route your request to the right team and provide accurate guidance.
Sharing your information
We only share what’s needed to fulfill your request with the relevant operators and support partners involved in coordinating your experience.
Your choices
You can request updates or changes to your information by contacting our support desk. If you agree to receive email notifications, you can opt out of marketing-style messages at any time.
Security
We take reasonable steps to protect the information you share and limit access to authorized personnel who need it for assistance.
Questions?
If you’d like more detail about how we handle your specific request, contact us and we’ll help.